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The Head and the Heart
When the pressure of studying abroad and an overwhelming feeling of homesickness begins to deteriorate a student's mental health, she turns to our telemedicine service Global TeleMD™ to help ease her hardships. In this case study, find out how our member, with the guidance of Global TeleMD, was able to find the support she needed. |
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NAFSA and ACHA Galore!
It was great to reunite with the broker community, college health professionals and our university partners and meet new contacts at NAFSA in Washington D.C. and ACHA in Boston. We gained valuable insights from our partners on their members’ needs, where the industry is going and how GeoBlue can meet these changes.
At NAFSA, we had the opportunity to present why pre-departure programs are invaluable when preparing students for a life abroad. The session explained how GeoBlue’s pre-departure program offers expert advice on how to navigate local healthcare systems, provides personalized recommendations based on specific member needs and how it promotes the use of telemedicine. Check out the full NAFSA presentation.
We are already looking forward to next year’s NAFSA & ACHA. We hope to see you there! |
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Important Updates Regarding COVID-19 |
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| On May 11, 2023, the U.S. federal Public Health Emergency (PHE) declaration for COVID-19 officially ended. Even though the COVID-19 PHE is now over, we are still committed to your health. While vaccines and doctor’s visits for COVID-19 will still be covered, there are changes to your coverage based on the end of the PHE. The COVID-19 FAQ section of our website has been updated to include the changes in coverage. |
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Helpful Resources
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EVACUATION AND REPATRIATION MYTHS
There are several misconceptions about emergency medical evacuations and repatriation services. Before one of your members is faced with a medical emergency, brush up on common questions associated with these services. Ample coverage and expedient medical assistance during an evacuation are critical to getting appropriate, quality care in an emergency. Learn more about the common myths related to medical evacuations. |
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UNDERSTANDING YOUR EOB
Did you know that our members can easily view their explanation of benefits (EOB) online? Inbound and outbound programs have access to their EOBs through the Member Hub. However, for services incurred inside the U.S. members will still receive their EOB through mail. Share this resource with your programs so members fully understand what an EOB is and where they can find them. |
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“GeoBlue has been really good to me and understanding of my claims. Very thankful to have them as my provider!”
– MEMBER |
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Catch the Headlines: Be among the first to hear about news and issues impacting the globally mobile
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Grab a Seat: Register for upcoming events and webinars featuring relevant topics and industry experts
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Get to Know Us: Catch snippets of who we are and how we’re simplifying the international healthcare experience
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GeoBlue® is the trade name of Worldwide Insurance Services, LLC (Worldwide Services Insurance Agency, LLC in California and New York), an independent licensee of the Blue Cross and Blue Shield Association. GeoBlue is the administrator of coverage provided under insurance policies issued in the District of Columbia by 4 Ever Life International Limited, Bermuda, an independent licensee of the Blue Cross Blue Shield Association.
Telemedicine services are provided by Teladoc Health, directly to members. GeoBlue assumes no liability and accepts no responsibility for information provided by Teladoc Health and the performance of the services by Teladoc Health. Support and information provided through this service does not confirm that any related treatment or additional support is covered under a member’s health plan. This service is not intended to be used for emergency or urgent treatment medical questions.
SCHL76500-ADM-BRK-7/23
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