Contact Us

Global Health & Safety

Our global health and safety team is available for medical assistance 24/7/365. Contact us to arrange Direct Pay or for help managing any issues related to medical care.

Outside the U.S.: +1-610-254-8771
(Collect Calls Accepted)

Inside the U.S.: 1-800-257-4823

Customer Service for Members

Contact us for questions about your current travel medical plan or other plans from GeoBlue.

By phone
Inside the U.S.: 1.844-268-2686
Outside the U.S.: +1-610-263-2847

By email
Service for Inbound (in the U.S.) plans:
Service for Study Abroad (outside the U.S.) plans:

Account Management for Administrators

Contact us for any questions about your institution’s plan from anywhere in the world

Inside the U.S.: 1-844-658-1733 
(Select Option 2, Option 2)

Outside the U.S.: +1-610-254-5313 
(Select Option 2, Option 2)

Corporate Headquarters 

Contact our U.S. headquarters for student product sales, enrollment questions, finance, web development, or travel product sales.

933 First Avenue
King of Prussia, PA 19406 USA
1-610-482-9953 (Fax)


If you have a claim in hand, you may email, fax or mail it to:

Fax: 1.610.482.9623

Inbound Groups:
P.O. Box 21974
Eagan, MN 55151
Study Abroad Groups:
Attn: Claims Dept
PO Box 1748
Southeastern, PA 19399-1748 USA

Sales for Large Group Programs

  - Study abroad groups with more than 50 students
  - Inbound international groups with more than 25 students

Please contact:
Toll free: 833-532-6894  |  Local: 610-254-8704

Sales for Individual Students/Small Groups of Students

  - Individual academic travelers
  - Groups with fewer than 25 students

If your Institution already has a group policy with GeoBlue, please have your institution contact your GeoBlue account manager directly.

Please contact:
Inside the U.S. 1-855-481-6647
Outside the U.S. +1-610-254-5850
Call from 8am - 8pm ET