Contact Us

Global Health & Safety

Our global health and safety team is available for medical assistance 24/7/365. Contact us to arrange Direct Pay or for help managing any issues related to medical care.

Outside the U.S.: +1-610-254-8771
(Collect Calls Accepted)

Inside the U.S.: 1-800-257-4823

Account Management for Administrators

Contact us for any questions about your institution’s plan from anywhere in the world

Inside the U.S.: 1-844-658-1733 
(Select Option 2, Option 2)

Outside the U.S.: +1-610-254-5313 
(Select Option 2, Option 2)

Customer Service for Members

Contact us for questions about your current travel medical plan or other plans from GeoBlue.

By phone
Inside the U.S.: 1.844-268-2686
Outside the U.S.: +1-610-263-2847

By email
Service for Inbound (in the U.S.) plans:
Service for Study Abroad (outside the U.S.) plans:


If you have a claim in hand, you may mail or fax it to:

Inbound Groups:
P.O. Box 21974
Eagan, MN 55151
Study Abroad Groups:
Attn: Claims Dept
PO Box 1748
Southeastern, PA 19399-1748 USA

Sales for Group Programs

Toll free: 833-532-6894  |  Local: 610-254-8704

Sales for Individual Students

Call from 8am - 8pm EST
Inside the U.S. 1-855-481-6647
Outside the U.S. +1-610-254-5850

Corporate Headquarters 

Contact our U.S. headquarters for student product sales, enrollment questions, finance, web development, or travel product sales.

933 First Avenue
King of Prussia, PA 19406 USA
1-610-482-9953 (Fax)

* Required Fields

Note: If you are looking for travel health insurance for one student traveler, please visit or email

**If you need to locate a provider or request Direct Pay while outside of the US, you can reach our Global Health and Safety Team directly at or +1.610.254.8771. The Global Health and Safety Team is available 24/7/365. If you have an urgent request, please be sure to call as e-mails are checked in order of ´╗┐receipt.