Contact Us

Global Health & Safety

Our global health and safety team is available for medical assistance 24/7/365. Contact us to arrange Direct Pay or for help managing any issues related to medical care.

Outside the U.S.: +1-610-254-8771
(Collect Calls Accepted)

Inside the U.S.: 1-800-257-4823

Account Management for Administrators

Contact us for any questions about your institution’s plan from anywhere in the world

Inside the U.S.: 1-844-658-1733 
(Select Option 2, Option 2)

Outside the U.S.: +1-610-254-5313 
(Select Option 2, Option 2)

Customer Service for Members

Contact us for questions about your current travel medical plan or other plans from GeoBlue.

By phone
Inside the U.S.: 1.844-268-2686
Outside the U.S.: +1-610-263-2847

By email
Service for Inbound (in the U.S.) plans:
Service for Study Abroad (outside the U.S.) plans:


If you have a claim in hand, you may mail or fax it to:

Inbound Groups:
P.O. Box 21974
Eagan, MN 55151
Study Abroad Groups:
Attn: Claims Dept
PO Box 1748
Southeastern, PA 19399-1748 USA

Sales for Group Programs

Elaine Del Rossi
Director, Student Sales

Corporate Headquarters 

Contact our U.S. headquarters for student product sales, enrollment questions, finance, web development, or travel product sales.

933 First Avenue
King of Prussia, PA 19406 USA
1-610-482-9953 (Fax)

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**If you need to locate a provider or request Direct Pay while outside of the US, you can reach our Global Health and Safety Team directly at or +1.610.254.8771. The Global Health and Safety Team is available 24/7/365. If you have an urgent request, please be sure to call as e-mails are checked in order of ´╗┐receipt.